Building an information foundation fit for purpose.
We don’t box and ship! We analyse and diagnose the root cause of information challenges to pathfind a way through and beyond them.
We listen > We learn > We understand.
Our experience has taught us that every business is unique and every business challenge specific. We approach each solution with a blank canvas as that’s the starting point to ensure we listen so we can learn about the information challenges facing your business. Once we fully understand the challenges we can design, build and deploy a fully effective information management solution.
We get under the skin of the issues to uncover the true cause of the information management problem which can be less obvious or hidden from view. This can be a series of workshops with your cross-departmental teams*, where we delve deep to understand more about your business and how it operates, the information issues and processes and how they are affecting your future goals and objectives. Our unique diagnostic approach challenges how information is currently managed with the clear objective to identify the gaps and information silos and propose new ways of working with information so that it flows through your business.
*A critically important aspect of our consultation process is the inclusion of all key stakeholders and users. This delivers many benefits to the project including “buy in” and informs a greater understanding of user requirements so an intuitive solution can be designed and built.
We diagnose > We design > We tailor.
We don’t box and ship! We focus on a designed solution and not the selling of software. Our non-negotiable KPI is a 100% working solution for your business. To reach that bar we employ a diagnostic approach to design a solution that offers the best fit to solve your business problem(s). Our solutions are tailored to your business and are future proofed. As a result we will solve both the known information challenges and unlock the potential for the next phase of information management in your business.
Every solution we design is bespoke and tailored to its business. However, there are consistent threads each of our clients experience as a result:
- Better information flow
- Improved information access
- Information trust with automatic version control
- Process automation
- Compliance by design
- Greater oversight
- Expandable and future proofed
We build > We oversee > We deploy.
Because change sometimes meets with internal resistance, we strive for the highest user adoption and acceptance rates with an intuitive user experience for your solution. It’s one of the many features that ensures your solution is equally welcomed on the desktop, laptop and mobile.
To unlock information and allow it to flow throughout your business, our technical team configures a solution that connects to information stored in your business systems, network folders or other silos. Our consultants oversee the project and maintain ongoing communications with you to ensure your solution is built on-time, on-budget and as per the agreed specification.
Once the solution is ready, we work with your IT team to deploy it either in the cloud, on premises or a hybrid of both, a decision based on your business needs and policies.
We train > We support > We review.
With the solution deployed and ready we will provide user training to your team. The solution, having been designed and built intuitively, and in consultation with users, their requirements and expectations, ensures that only lite training is ever required. But it doesn’t end there. We’re available on an ongoing basis to support your team on a technical and user centric level if and when required.
Continuous assessment and improvement ensures that the solution stays ahead of the curve. We conduct ongoing reviews with you and your team to ensure it continues to deliver on your business goals and understand any future business requirements that the solution could be expanded or adapted for. We’re constantly learning and improving too and we bring these new ideas and enhancements to the table so your solution continuously evolves with your business.