Over 60% of Irish businesses admit to struggling with too many systems, new research shows.

The survey carried out by document and information management consultancy, Convergent, shows that most companies use up to ten systems and applications to store information.

Nik Healy, Solutions Director with Convergent said this fragmentation of systems contributes to significant numbers of information silos that lead to “duplication, version, and information trust issues”.

“The disconnection of information, and related content chaos and sprawl across paper, spreadsheets, systems, folders, and emails prohibits information from flowing,” he said.

“This results in inefficiencies and manual processes, and also restricts reporting and business intelligence opportunities,” he added.

84% of respondents said they would use Artificial Intelligence (AI) to streamline business processes to reduce manual effort.

“AI has the potential to dramatically improve business processes and operations,” he said.

“But it’s important to note that the huge potential of AI can only be leveraged once the existing content chaos issues have been tackled and addressed.

“AI solutions generate and process huge volumes of information, and organisations must have an information management foundation fit for purpose to cater for this volume,” he added.

Source: RTE Business