Fresh Thinking, Better Outcomes
In today’s dynamic business environment where information, people and technology are changing at such a rapid rate, challenging established processes is not just beneficial—it’s essential. Here’s a deep dive into why we challenge, how we challenge, and the beneficial outcomes that result.
Why We Challenge
Creating Efficiencies with Innovative Solutions that Transform Business Processes
We believe that better outcomes can only be achieved when businesses embrace fresh thinking that enables information to flow seamlessly across the entire organisation. Increased efficiencies expanded productivity and igniting potential is only possible when information is unbound and flowing.
This belief drives us to challenge outdated practices, and an incorrect approach to managing documents and information. Our passion for creating efficiencies through strategic, innovative solutions compels us to find better ways.
The Elephant in the Room – Too Many Systems!
Business processes can only truly be challenged with objectivity and honesty. And the truth is that most businesses have too many systems, too many information silos and the resulting process disconnects. We recently conducted a survey of business leaders across a variety of industries and the outcome of that survey revealed critical document and information management challenges – systems overload proved to be a major issue and stumbling block to business growth and daily operations. A striking 63% of businesses report using up to 10 systems and applications to store information and 23.7% of businesses operate with more than 10 systems.
It is clear that the traditional approach of business problems being solved by off the shelf solutions has not worked and in fact, has made the information disconnect problem even bigger. Business needs to be challenged and strategic to embrace a new approach that does work!
Being AI Ready
The use of AI can only be a considered as an option when you have control over your information estate and there are 3 core elements of a successful generative AI Solution:
Connectivity: AI needs to access to the right information resources to provide real value
Confidentiality: AI must comply with the organisations information security policy and must not disclose information to which the user is not entitled or permitted
Curation: AI should only access relevant up to date information to ensure accuracy of responses
The key point is that AI will always give a response. But if that response is using incorrect or the wrong version of information, then the results cannot be trusted, and the use of AI is a waste of time and money.
How We Challenge
Channelling Through Genuine Communication
Understanding the challenges others face is key to our approach. Through genuine communication, we ask questions, listen attentively, and believe in the power of collaboration. This allows us to channel collective insights and move forward in the right direction.
Collaborate: Working together with clients and stakeholders to uncover hidden issues.
Facilitate: Helping to streamline processes and remove barriers to the flow of information.
Communicate: Ensuring all voices are heard and valued in the process.
Support: Providing ongoing assistance to implement and sustain changes.
Out-Thinking Problems
Many business problems have obvious solutions that might not address the root cause. We avoid jumping to conclusions, instead applying a diagnostic approach and strategic thinking. This way, we can out-think the problem and deliver meaningful value to the entire business and ensure a single source of truth.
Pathfinding with a Tailored Approach
Every business and challenge are unique, and finding the optimal path requires time and perseverance. We don’t offer one-size-fits-all solutions. Instead, we design and tailor our approach to meet specific needs, addressing current challenges while anticipating future ones.
Beneficial Outcomes
Enhanced Efficiency and Effectiveness
By challenging the status quo, businesses can achieve greater efficiency and effectiveness in their operations. This leads to improved productivity and cost savings.
Innovative Solutions and Competitive Advantage
Fresh thinking and a willingness to challenge norms result in innovative solutions. These solutions can provide a significant competitive advantage, allowing businesses to stay ahead in their industry.
Improved Communication and Collaboration
Challenging processes often involves improving communication and collaboration within the organisation. This fosters a more cohesive and supportive work environment, leading to better overall performance.
Sustainable Growth and Future Readiness
By addressing both current and future challenges, businesses can achieve sustainable growth and are better prepared to adapt to changes and seize new opportunities.
Challenging business processes is not just about making changes for the sake of it. It’s about embracing fresh thinking, facilitating genuine communication, and applying a strategic mindset when it comes to managing information. This approach leads to better outcomes, enhancing efficiency, fostering innovation, and ensuring sustainable growth.
To understand how our business can help yours, contact us directly via info@convergent.ie
